Microsoft Edge:


  1. Open the Microsoft Edge browser.
  2. From the top right corner, select the menu labeled "...".
  3. Select Settings.
  4. Select Privacy, search, and services. 
  5. Under Delete browsing data, select Choose what to clear.
  6. Change Time Range to All time.
  7. Uncheck all options except for Cached image and files and Cookies and other site data.
  8. Select Clear now.
  9. Once cleared, close and reopen your browser.



Google Chrome:


  1. Open the Google Chrome browser. 
  2. From the top right corner, select the menu labeled "...".
  3. Select Settings.
  4. Select Privacy, and Security. 
  5. Select Clear browsing data.
  6. Change Time Range to All time.
  7. Uncheck all options except for Cached image and files and Cookies and other site data.
  8. Select Clear data.
  9. Close and reopen your browser.