FAQ

Default solution folder, feel free to edit or delete it.

How to Reset the Password for a Member (PETv2)
Short Solution Sign into Admin Centre (https://portal.azure.com )  Select Azure Active Directory > Users > All users.  Search for and se...
Tue, 18 Feb, 2020 8:40 AM
Teams - Installation and Web Access Guide
Microsoft Teams – Installation Guide   All users must follow the instructions under "Teams installation on work computer" to download and ...
Fri, 15 May, 2020 1:32 PM
Outlook - How to add a shared calendar.
  To add a shared or another user’s calendar, please follow the steps below: Open Outlook and go to the Calendar tab. Once in the calendar time,...
Tue, 28 Apr, 2020 12:05 PM
Self-Serve Password Change Guide - VPN, Citrix and Mobikey
Self-Serve Password Change – User Guide   Please note: All users receive email notifications called “Password Expiry Notification” 14, 7, and 1 day(s) b...
Fri, 24 Jun, 2022 10:08 AM
Self-Serve Password Change Guide - Outlook Online
Self-Serve Password Change Guide   Please note: All users receive email notifications called “Password Expiry Notification” 14, 7, 3 and 1 day(s) before...
Fri, 24 Jun, 2022 10:06 AM
eDocs Word/Excel document display issue
This is a known issue that affects Win10 users and the developer of eDocs is currently investigating. Please now that this issue is not limited to one use...
Tue, 1 Mar, 2022 1:21 PM
Mapping Network Locations
1. Go to Windows Search and search for This PC. 2. On the Navigation bar on the left, locate This PC, right-click it and select Map network drive…   ...
Tue, 31 May, 2022 9:46 AM
Clear Browsing Data
Microsoft Edge: 1. Once the browser is open, select the menu labeled "..." at the top right. 2. Select Settings. 3. Select Privacy, sear...
Tue, 30 Aug, 2022 9:57 AM
Clear Cache and Cookies related to Junction
Solution home General FAQ Microsoft Edge: 1. Once the browser is open, visit Junction and select the lock symbol located on the left of the URL....
Wed, 7 Sep, 2022 4:01 PM
eDocs Integration Change – Passive Integration
Change eDocs Integration type to Passive   Expected result: Remove eDocs save prompts from Office applications.  NOTE: Before following the steps ...
Wed, 10 May, 2023 1:52 PM